boatpartsforless.com Return Policies:

Customer Service: 1(800)761-8303 8am-7pm EST. Monday-Saturday (closed all major holidays)

 

We understand that sometimes a product you purchase just doesn’t work out. We want to make the process as easy as possible for you.

General Return Policy

An item(s) may be returned within the first 30 days after the item(s) is shipped to you. Merchandise must be in new, unused condition with all original packaging in good condition; plus parts, accessories, manuals, and/or warranty cards included. You will need to receive a return authorization number (RA #) as well as instructions from our Customer Service Department.

* Please note: boatpartsforless.com does not accept any return merchandise on Canadian & International orders. See our Canada and International Return Policy

Warranty Policy

After 30 days of your purchase, the manufacture of the product(s) will need to be contacted for a warranty claim. If you need assistance finding the manufacturers number please contact our Customer Service Department.

If within 30 days, you will need to receive a return authorization number (RMA #), shipping return call tag (ground), as well as instructions from our Customer Service Department. All replacement orders will be shipped Standard Ground Shipping.

Products That Differ from our General Return Policy

Bimini Tops
Custom Boat Covers
Inflatable Boats & Outboard Motors
Propellers

Semi-Custom Boat Covers
Electronics/Software/Videos
Manuals
Canopy Covers

Odd-Lot/Liquidation/Special
Seats
Gel Coat/Resins/Epoxies
Bottom Paints


 

Bimini Tops

Bimini Tops are “made-to-order” and are thus specific to your order. However, we understand that sometimes a product you purchase just doesn’t work out, which is why we want to make the return process as easy as possible for you. After all, we want you to be satisfied with your order so you’ll return again and again as an boatpartsforless.com customer.

A made-to-order bimini top may be returned within the first 30 days after shipment, but is subject to a 15-25% restocking fee. Odd-Lots, Liquidations, In-Stock Specials, Closeouts, EnduraTop Sunbrella Bimins, Striped Bimini Tops and customer requested alterations are non-returnable unless an error was made by boatpartsforless.com or by the bimini top manufacturer.

Merchandise must be in new, unused condition with all original packaging in good condition; plus parts, accessories, manuals, and/or warranty cards included. You will need to receive a return authorization number (RA #) as well as instructions from our Customer Service Department.
Please note that each boat cover manufacturer may have additional requirements concerning product returns or warranty claims, including but not limited to: restocking fees, shipping fees, or product order change fees.

Because bimini tops are “made-to-order”, there will be a $25-$50 fee for any bimini top order cancellation after 1 business day of purchase, as the bimini top has already gone into production.

Warranty Policy

30 days after the purchase date, the manufacturer of the product(s) will need to be contacted for a warranty claim.

Returns for Canadian Customers

Canadian customers, please be careful when placing your order; boatpartsforless.com does not accept any return merchandise on Canadian orders unless the merchandise you received was defective, damaged, or an error was made by boatpartsforless.com. In such cases, please contact boatpartsforless.com Customer Service within 30 days of the original shipping date for a return authorization number. Returned items that do not have a RA # will not be accepted.


 

Custom Boat Covers

Custom boat covers (including Odd-Lots, Liquidations, Closeouts, and In-Stock Specials) are non-returnable unless an error was made by boatpartsforless.com or by the boat cover manufacturer. If an error was made by boatpartsforless.com or the boat cover manufacturer, the cover must be returned in clean and resalable condition otherwise the return will be denied.

Please make sure you select the correct make, model, year or style and length of your boat before ordering. After all, we want you to be satisfied with your order so you’ll return again and again as an boatpartsforless.com customer.

Please note that each boat cover manufacturer may have additional requirements concerning product returns or warranty claims, including but not limited to: restocking fees, shipping fees, or product order change fees.

Because boat covers are “made-to-order”, there will be a $25-$50 fee for any boat cover order cancellation after 1 business day of purchase, as the cover has already gone into production.

Warranty Policy

30 days after the purchase date, the manufacturer of the product(s) will need to be contacted for a warranty claim.

Returns for Canadian Customers

Canadian customers, please be careful when placing your order; boatpartsforless.com does not accept any return merchandise on Canadian orders unless the merchandise you received was defective, damaged, or an error was made by boatpartsforless.com. In such cases, please contact boatpartsforless.com Customer Service within 30 days of the original shipping date for a return authorization number. Returned items that do not have a RA # will not be accepted.


 

Inflatable Boats & Outboard Motors

Inflatable Boats and outboards are not returnable. Please be careful when ordering to choose the correct product.


 

Propellers

Propellers may be returned within the first 30 days after shipment if in new, unused condition with all original packaging in good condition; plus parts, accessories, manuals, and/or warranty cards included. Propellers that are returned with grease or other traces of residue will not be accepted. You will need to receive a return authorization number (RA #) as well as instructions from our Customer Service Department.

Once the propeller touches the water it is considered used and is non-returnable. Returned propellers are subject to a 15% restock fee.

Warranty Policy

30 days after the purchase date, the manufacturer of the product(s) will need to be contacted for a warranty claim.

Returns for Canadian Customers

Canadian customers, please be careful when placing your order; boatpartsforless.com does not accept any return merchandise on Canadian orders unless the merchandise you received was defective, damaged, or an error was made by boatpartsforless.com. In such cases, please contact boatpartsforless.com Customer Service within 30 days of the original shipping date for a return authorization number. Returned items that do not have a RA # will not be accepted.


 

Semi-Custom Boat Covers

Semi-Custom Boat Covers are non-returnable unless an error was made by boatpartsforless.com or by the boat cover manufacturer. If an error was made by boatpartsforless.com or the boat cover manufacturer, the cover must be returned in clean and resalable condition otherwise the return will be denied.

Please make sure you select the correct make, model, year or style and length of your boat before ordering.

Merchandise must be in new, unused condition with all original packaging in good condition; plus parts, accessories, manuals, and/or warranty cards included. You will need to receive a return authorization number (RA #) as well as instructions from our Customer Service Department.

Please note that each boat cover manufacturer may have additional requirements concerning product returns or warranty claims, including but not limited to: restocking fees, shipping fees, or product order change fees.

Because boat covers are “made-to-order”, there will be a $25-$50 fee for any boat cover order cancellation after 1 business day of purchase, as the cover has already gone into production.

Warranty Policy

30 days after the purchase date, the manufacturer of the product(s) will need to be contacted for a warranty claim.

Returns for Canadian Customers

Canadian customers, please be careful when placing your order; boatpartsforless.com does not accept any return merchandise on Canadian orders unless the merchandise you received was defective, damaged, or an error was made by boatpartsforless.com. In such cases, please contact boatpartsforless.com Customer Service within 30 days of the original shipping date for a return authorization number. Returned items that do not have a RA # will not be accepted.


 

Electronics/Software/Videos/Electronic Accessories

Electronics/Software/Videos/Electronic Accessories “ARE NOT RETURNABLE”. Please be careful when ordering to choose the correct product.


 

Manuals

All shop/repair manuals are not returnable. Please be careful when ordering to choose the correct product.


 

No returns

No returns are specially marked items and are not returnable. Please be careful when ordering.


 

Canopy Covers

Canopy Covers are non-returnable unless an error was made by boatpartsforless.com or by the boat cover manufacturer. If an error was made by boatpartsforless.com or the boat cover manufacturer, the cover must be returned in clean and resalable condition otherwise the return will be denied.

Please make sure you select the correct make, model, year or style and length of your boat before ordering.

Please note that each boat cover manufacturer may have additional requirements concerning product returns or warranty claims, including but not limited to: restocking fees, shipping fees, or product order change fees.

Because canopy covers are “made-to-order”, there will be a 15% fee for any canopy cover order cancellation after 1 business day of purchase, as the cover has already gone into production.


 

Odd-Lot/Liquidation/Special

Special/Liquidation covers are non-returnable unless an error was made by boatpartsforless.com. If an error was made by boatpartsforless.com or the manufacturer, it must be un-used and in clean and resalable condition otherwise the return will be denied.


 

Seats

All seat returns are subject to a 15-25% restocking charge. The item(s) must be in clean and resalable condition otherwise the return will be denied.


 

Gel-Coat/Resins/Epoxies/Bottom Paints

Gel-Coat/Resins/Epoxies/Bottom Paints may be returned up to 30 days from delivery if the product is returned unopened and in new and resalable condition. To initiate a return, please contact Customer Service for a RA#. Returns are subject to a 15-25% restocking charge. The item(s) must be in clean, un-opened and resalable condition otherwise the return will be denied.This includes all quarts and gallons.


Canada & International Return Policy

When placing your Canadian or other International order, please verify that the product you are ordering is what you want, boatpartsforless.com does not accept any return merchandise on Canadian & International orders.

The exception to this policy is if the merchandise you received was defective, damaged, or an error was made by boatpartsforless.com, in which case return the merchandise within 30 days of the original shipping date for a full refund, please contact Customer Service for a RA#. Please note that returns sent from rural addresses may take up to five weeks to process after the package is mailed.

Merchandise must still be in brand-new, unused condition with all original packaging in good condition. All parts, accessories, manuals, and/or warranty cards included. Please note that all return merchandise must be accompanied by an RA (Return Authorization) number issued by boatpartsforless.com.